At Alowin Technologies, we believe in cooperating with our customers in all possible ways. We follow this flexible cancellation policy just to ease the process of cancellation if need be. We need that our client(s) agree to the following to place/confirm the request for cancellation:
When customer(s) buy services/products from Alowin Technologies, the purchase is protected under the refund policy. If the customer(s) are not happy with our goods and services (again not applicable for digital services including domain and hosting), then Alowin Technologies may consider a full/part refund after analyzing or investigating the same. We would look for full cooperation with our valued customers. By dint of high-quality work and services, Alowin Technologies has thousands of happy and satisfied customers worldwide. With a trusted support system, Alowin Technologies is ready to afford to support its services or products with an exclusive guarantee.
If you wish to submit your request for a refund, you just need to contact the customer support team at Alowin Technologies along with your contact and purchase details within three (3) days of availing/buying services or products make sure it is not applicable for digital products and services including domain and hosting. Please don’t forget to mention the order and invoice number (that you get via email after placing/confirming the order). It would be highly appreciable if you can please tell us why you are requesting a refund. This is entirely optional, but feedbacks for the customer feedbacks help us to improve our quality of services continuously. We would like all our customers to know and note that we are not providing refunds for services delivered in full, like installation service, knowledge-based, domain and hosting services etc. After approval we process refunds within 21 days of receiving the refund requests.